Support

At Sweeper Casino, help is never far away. Our customer support team is available 24/7 by live chat, email, and phone so you can get answers when you need them—day or night. Whether you have a question about your account, a recent transaction, or how Sweeps Coins work, a real person is ready to assist.

What to expect by channel

Live chat is the quickest way to get help—most players are connected to a team member within seconds to a few minutes. Phone support is available at +1 (704) 862-9552 for issues that are easier to talk through; call wait times are typically under five minutes. If you prefer email, contact support@sweepergames.com—our team aims to reply within 24 hours, and often responds the same business day for routine requests.

Find instant answers in the Help Center

For quick, do-it-yourself support, visit our Help Center for FAQs on common topics like account verification, deposits and withdrawals with MasterCard and Visa, currency support in USD, and details about welcome and daily bonuses. The searchable articles cover step-by-step guides and policy information so you can resolve many issues without waiting. If an article doesn’t solve it, you can reach out directly from the Help Center.

Knowledgeable agents who resolve issues, fast

Our support staff are trained to handle account questions, payment concerns, and gameplay problems with care and discretion. We can walk you through document uploads for verification, investigate transaction statuses, and escalate technical issues to our software partners when needed. If a specialist review is required, we’ll keep you updated until everything is resolved.

Reach out—you're in good hands

We know contacting support can feel stressful, so we keep the process simple and personal. Use live chat for immediate help, call +1 (704) 862-9552 for a quick conversation, or email support@sweepergames.com for detailed requests. No matter the issue, we’re committed to clear communication, fast responses, and getting you back to the games as soon as possible.