Banking
Welcome to Sweeper Casino’s banking hub — a clear, user-first guide to how we handle deposits, withdrawals, and account security. We place transparency and protection at the center of every transaction, so your funds and personal data are handled with industry-standard safeguards and easy-to-follow processes.
Reliable payment methods across devices
Sweeper Casino accepts major card payments, including Visa and MasterCard, in US dollars. These card options are typically available to players across the United States where permitted. Some regions may also offer alternative methods such as PayPal, bank transfers, or cryptocurrencies through partner providers — availability depends on local regulations and verification requirements. If you don’t see a method you expected, our 24/7 support team can confirm what’s available for your account via live chat, email (support@sweepergames.com), or phone (+1 (704) 862-9552).
Processing times, limits, and fees
Deposit times and withdrawal timeframes:
- Card deposits usually appear instantly. Withdrawals to cards typically enter processing within 24–72 hours and can take additional time depending on your bank.
- Bank transfers and e-wallets may have longer clearance times — commonly 1–7 business days for bank transfers.
- Exact timing varies with the payment provider, your bank, and verification status.
Minimum and maximum transaction limits:
- Minimum deposit amounts often start low to keep access simple for new players.
- Maximum limits depend on the method, account verification, and any local regulations. Check the cashier or contact support for the exact limits tied to your account.
Fees and charges:
- Sweeper Casino strives to keep transactions free where possible. Any third-party fees (bank or card issuer charges) are outside our control and will be noted during checkout. If you’re unsure whether a fee applies, reach out to support before confirming a transaction.
Straightforward security, explained simply
We protect your payments with industry-standard technology so you don’t need a security degree to feel safe. Key measures include:
- SSL encryption to keep data private between your device and our servers.
- Secure servers and firewall protection to block unauthorized access.
- Routine security reviews and updates to stay current with threats. If you want the fine print on certifications or audits, contact support and we’ll point you to the latest documentation.
Fast, simple banking on desktop and mobile
Our cashier is designed for speed and clarity whether you’re on a desktop or a smartphone:
- Make a deposit: log in, open the cashier, pick a method, enter the amount, and confirm. Most card deposits are instant.
- Request a withdrawal: go to the cashier, choose Withdraw, select your saved method, enter the amount, and follow verification prompts if requested. Saved payment methods speed future transactions, and the cashier displays expected processing times and limits before you confirm.
Building player confidence every step of the way
Sweeper Casino supports responsible play and quick resolution when issues arise. Our support team is available via chat, email (support@sweepergames.com), and phone (+1 (704) 862-9552) to help with verification, payment questions, or disputes. We aim for clear communication, timely responses, and transparent account handling. For tools and limits related to responsible gaming, see our Responsible Gaming options at /responsible-gaming.html.
Banking Questions — Quick Answers
Here are short, direct answers to common banking questions to help you get moving.
Can I use my Visa or MasterCard right away?
Yes — you can usually use Visa and MasterCard immediately for deposits, subject to verification and regional restrictions.
Will I be charged by Sweeper Casino for deposits?
Sweeper Casino typically does not charge deposit fees, though third-party banks or card issuers may apply fees.
What currency does Sweeper Casino accept?
The primary currency is USD. If you hold another currency, your bank may handle conversion.
How can I contact support about a payment issue?
Use live chat on the site, email support@sweepergames.com, or call +1 (704) 862-9552 for direct help.
Are card details stored on my account?
Card details are stored only when you opt in and are protected with secure tokenization; you can remove saved cards anytime in Account Settings.
Banking How-To — Step-by-step help
These answers walk you through multi-step banking tasks so you can complete them confidently.
- Log in and open CashierLog in and open the Cashier from the site header.
- Select Deposit methodSelect Deposit, then choose Visa or MasterCard (or another available method).
- Enter amount and card detailsEnter the deposit amount and your card details, then confirm.
- Complete verificationComplete any extra verification your bank requests (3D Secure).
- Check balanceYour balance should update instantly; if not, contact support.
- Verify your accountVerify your account if you haven’t already (ID and proof of address may be required).
- Open Cashier and choose WithdrawOpen the Cashier and choose Withdraw.
- Pick withdrawal methodPick a withdrawal method; you’ll see estimated processing times.
- Enter amount and submitEnter the amount and submit. Wait for the processing notice and check your email for updates.
- Contact support if neededIf a withdrawal is held or delayed, contact support with your transaction ID.
- Go to Account SettingsGo to Account Settings and open Payment Methods.
- Add New MethodChoose Add New Method, enter the required details, and save.
- Complete verification (if applicable)For cards, you may be asked to complete a small authorization or verification step.
- Remove old methodsRemove old methods anytime from the same menu.
- Check card details and billing addressCheck that your card details and billing address match what your bank has on file.
- Confirm bank hasn’t blocked transactionConfirm your bank hasn’t blocked the transaction for security reasons.
- Try another payment methodTry another payment method if available.
- Contact supportIf the issue persists, contact support with the error message or transaction reference.
Ready when you are
Sweeper Casino is built to make banking transparent, secure, and simple. If you have any questions about limits, verification, or method availability, reach out to our team at support@sweepergames.com or +1 (704) 862-9552. Make a safe deposit when you’re ready, and enjoy playing with confidence.